Take the chance to be a part of an exciting journey when Hailey HR opens up a brand-new market in Berlin! As the very first Customer Success Specialist in Berlin, you will be a key player in the company from day one - this is an opportunity you don´t want to miss out on! 

About Hailey 🐦
During the spring of 2020 Hailey HR was founded. We're a SaaS HR-tech start up that want to digitalise, simplify and modernise the HR industry - join us on our journey! Read more about our story and who we are here.

About the position 💼
When customers join our HR system, the sales department hands over to the Customer Success team, which is responsible for the onboarding of the system. In the role of Customer Success Specialist, you will project manage the implementation of Hailey's system for our customers, enhance their HR practices, and provide training on the system. Together with your team, you are responsible for ensuring that customers have a first-class experience with Hailey!

In this role, you will become an expert in our system through close collaboration with our development department to continuously improve the system and its functionalities. You will represent the customer's needs internally, thereby enabling the system to be the absolute best in the market!

What are we looking for?
- Post-secondary education or equivalent work experience from a similar role in HR, recruitment or project management.
- Good system skills
- Native in German & great English skills (speech and writing).

We believe you are:
- Interested in the HR-tech industry and want to learn everything about Hailey's system!
- Confident and thriving in an educational, structured and leading role.
- Flexible and thrives in an innovative environment.
- A person that radiates trust and a service mindset, with the customer in focus.

More information
Start: By agreement.
Location: Berlin, Germany.

We’re looking forward to hearing from you! 🐦 👋